[France's expression is friendly but also noticeably apologetic.]

I'm afraid that being kidnapped may not be all that far from the truth. This place takes people from many different places and walks of life, seemingly at random. I'm sorry to say that you are most assuredly very far from your Arendelle. I myself don't come from a world that has anywhere called that.

If you don't mind me asking, what is the name of your world? Perhaps I may have met other people from yours here, and I can put you in contact with them.